Effective Date: 03 August 2026

At Skymatrix (PTY) LTD, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, products, and services.

1. Information We Collect
We may collect the following information:
Personal information such as your name, email address, phone number, and company details.
Information you provide when requesting our services or contacting us.
Technical information such as IP address, browser type, device information, and website usage data.
Information collected through cookies and similar technologies to improve your browsing experience.

2. How We Use Your Information
We use your information to:
Provide and improve our technology solutions and services.
Respond to enquiries and customer support requests.
Process quotations, contracts, and service agreements.
Communicate important updates regarding our services.
Improve website performance and user experience.
Comply with legal and regulatory requirements.

3. Information Sharing
Skymatrix (PTY) LTD does not sell or rent your personal information. We may share information only:
With trusted service providers who assist in delivering our services.
Where required by law or legal processes.
To protect our legal rights, customers, employees, or business operations.

4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is completely secure.

5. Cookies
Our website may use cookies to enhance functionality, analyze website traffic, and improve user experience. You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Retention
We retain personal information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights
Subject to applicable laws, you have the right to:
Request access to your personal information.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where legally permitted.
Object to or restrict certain processing of your information.
Withdraw consent where processing is based on consent.

8. Third-Party Services
Our website or services may contain links to third-party websites or platforms. Skymatrix (PTY) LTD is not responsible for the privacy practices or content of those external websites.

9. Compliance
Skymatrix (PTY) LTD is committed to complying with applicable data protection and privacy legislation, including the Protection of Personal Information Act (POPIA) of South Africa and other relevant laws where applicable.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. The latest version will always be available on our website.

11. Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact:
Skymatrix (PTY) LTD
Email: info@skymatrix.co.za (replace if different)
Phone: +27 875100641 (replace with your number)
Address: South Africa (replace with your registered business address)
By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.